Libbie Escolme-Schmidt, Managing Director, Victrix & Associates, Australia (OnLine Trainer Course participant) I am thrilled to actually get this certificate as I had rather lost hope during the course.  However my tutor was patience personified.  In fact he is the perfect role model for trainers in this medium, particularly for the non pc literate people like me. May I thank you for the best of client service.  You brought me kicking and screaming into online learning and I am extremely grateful.