Diploma in Management - Online What the Diploma in Management Offers A comprehensive understanding of the principles and practice of management which, with the development of analytical skills and flexible attitudes, will equip participants to undertake the full spectrum of line management responsibilities. Who Should Attend This is a core programme for those first line managers and team leaders who wish to extend and develop their management skills. Participants should be · motivated to get the benefits of taking part in this course · willing to explore & learn how to manage other people · able to use Word for Windows, or WordPerfect, or Windows Write on a computer · able to send and read email on a computer · able to access daily a suitable computer with internet connection, CD ROM, modem and a printer · able to log on via their computer on most working days throughout the course · authorised by their line manager to spend between 4 and 8 hours with online course work every week of the course (if they are to access the course from work) Aims The Diploma is primarily intended to meet the needs of practising first line managers but would also be useful for more senior managers who have not yet undertaken formal management training. It aims to enhance the confidence and abilities of these managers/supervisors enabling them to contribute significantly to the effectiveness of their organisations. This syllabus is designed to meet the underpinning knowledge requirement of the British Level 4 N/SVQ standards and we will gain accreditation by an QCA (The British Qualifications & Curriculum Authority) approved insttitution, if required. Underpinning knowledge includes information, techniques and processes. The design of this syllabus assumes previous managerial experience and knowledge. How it is Delivered In this programme we harness the best of the traditional face-to-face training methods with new and innovative online collaborative learning methods. There will be a total of six days of traditional training room based delivery - each day delivered at an appropriate point in the programme. This will be supplemented by online learning in the Abacus Virtual College, powered by FirstClass collaborative software (www.opentext.com). This closely replicates what takes place in a traditional classroom. It features many of the benefits whilst minimising the disadvantages. To help them make best use of the Abacus Virtual College conferencing facilities all users have access to our User Tutorial. This takes them through a series of tasks through which they learn to effectively use the main features of the software. We will provide for each user a Help Desk service to provide telephone support to get them online and resolve technical problems associated with the software supplied by us. Tutored Content The programme contains 16 elements grouped into 5 modules as follows MODULE 1 - COMMUNICATION Unit 1 Communication in Management Unit 2 Written communication MODULE 2 - MANAGING PEOPLE Unit 3 Motivation Unit 4 Teams Unit 5 Functions of Management Unit 6 Interpersonal Processes Unit 7 Understanding Organisational Culture Unit 8 Managing Change MODULE 3 - CONTROLLING RESOURCES Unit 9 Planning, Problem Solving and Decision-Making Unit 10 Self and Time Management Unit 11 Human Resource Management Unit 12 Financial Awareness Unit 13 Managing Quality and Customer Care MODULE 4 - DEVELOPING PEOPLE Unit 14 Training and Development MODULE 5 - LEGAL ASPECTS OF MANAGEMENT Unit 15 Employee Relations Unit 16 Health and Safety The programme is adaptable to meet individual and organisational performance objectives. Work-Based Content · Six assignments one for each module (four of which must be written - at least 1000 words each) · a 3000 word project report concerning a work- based problem · an oral presentation of this project to be given to fellow participants and line managers · each student must maintain a course manual Assignments are tutor assessed – oral presentations are evaluated by an independent Assessor. Course Length About 220 hours of group contact time (online and face- to- face) plus assignment and presentation preparation time - over 30 weeks. The five one-day training room based sessions will account for at least 40 hours of group contact time. 180 hours of group contact time will be spent in online related activities over 30 weeks - an average of 7 to 8 hours a week. This does not include time required for preparing the assignments, the project report and the oral presentation. Cost The cost of the course is £ 2.489 plus VAT. This covers the cost  The course manual, software, help desk facilities, tuition and accommodation during the face-to-face elements of the course. It does not cover the cost of travel.